B2B Digital Marketing Case Study
From Zero Online Presence to 2M+ Video Views & 600+ B2B Conversations

45-Day Campaign Results

2.2M+
Total Video Views
FB: 1.7M, IG: 541K
639
Total Leads Generated
FB: 524, IG: 115
9.9K+
Content Interactions
Combined Engagement
19+ Days
Total Watch Time
FB Video Content
96%
FB Leads via Ads
Paid Performance
77%
IG Leads via Ads
Organic + Paid Mix
🎯
B2B Buyer Discovery at Scale

📱

Direct WhatsApp Conversions

🛒

Product-Led Content Strategy
🌐
Digital Showroom Development

📈

Retargeting Campaign Foundation

Client Overview

Hotshop Ltd is Kenya’s premier B2B supplier of barware, kitchen equipment, and catering solutions, serving restaurants, hotels, cafes, and hospitality businesses across East Africa. Despite having a strong offline customer base and reputation in Nairobi’s hospitality network, their digital presence was virtually non-existent, limiting their ability to reach new markets and scale their B2B operations.

The Digital Challenge

Zero Online Presence

No functional website to showcase product categories

Limited social media presence with no strategy

No digital catalog or product information online

Lead Generation Bottlenecks

Zero lead capture mechanisms for product inquiries

All education and sales happening offline or via DMs

No systematic approach to nurture prospects

Limited Market Reach

Brand awareness confined to Nairobi’s hospitality network

No ability to reach B2B buyers in other regions

Missing out on expanding hospitality market

Marketing Infrastructure Gaps

Couldn’t run retargeting or remarketing campaigns

No data on customer behavior or preferences

Lacked tools for scaling B2B communications

Our Strategic Solution

Social Media Campaign Strategy

Weekly content calendars with reels, photos, and explainers

Lifestyle photography with customer walkthroughs

Paid campaigns targeting specific product categories

Product-Led Content Creation

✓ Real product demonstrations in kitchen environments

Category-specific content for blenders, display cases, warmers

Trust-building content with actual customer usage

Digital Showroom Development

Catalog-style website as digital showroom

Products organized by usage: barware, kitchen, buffet

  Mobile-first design for B2B buyers on-the-go

Direct B2B Communication

WhatsApp integration across all ads and profiles

Message-to-order call-to-actions for direct sales

Instant spec, pricing, and availability responses

SEO & Discovery Optimization

Targeted keywords: “bar equipment Kenya”, “display cases”

Local SEO for hospitality equipment searches

Content optimization for B2B buyer intent

Campaign Performance Optimization

Seasonal campaigns (Jamhuri Day table setups)

A/B testing for ad creatives and messaging

Retargeting campaign foundation building

Campaign Breakdown by Channel

1.7M
Facebook Video Views
541K
Instagram Video Views
2M+
Video Views
524
Facebook Leads
115
Instagram Leads
639
Total Leads
96%
FB Paid Lead Rate
77%
IG Paid Lead Rate
600+
Conversations Started
9.9K+
Engagement Actions
19+
Days Watch Time
100%
B2B Focused

Business Impact

🎯

Brand Discovery at Scale
Products now seen by thousands of hospitality buyers weekly across Kenya and East Africa, expanding market reach beyond Nairobi.

🛒

Sales-Ready Digital Infrastructure
Website supports quote requests and supplier onboarding, creating a scalable B2B sales process.

Faster B2B Conversions
Click-to-chat WhatsApp integration reduces friction in sales conversations, enabling instant product inquiries.

🔄

Content Marketing Flywheel
Social content now creates long-term traffic and retargeting lists, building a sustainable marketing system.

Measurable Outcomes

2.2M+
Video Views
639
Leads Generated
600+
Conversations
9.9K+
Interactions
96%
FB Paid Success
77%
IG Paid Success