Digital Transformation Case Study
Positioning a Legacy Medical Supplier for Digital Reach & Inbound Sales

📊 The Results for First 45 Days Performance

905,774
Facebook views
94% from ads
254,578
Instagram Views
90% from ads
14.2K
Content Interactions
7.7K FB + 6.5K IG
714
Total Conversations
595 FB + 119 IG
100%
Google Indexed
Category keywords live

🌐

Brand-New Website for Medical Buyers

🩺

10+ Structured Pages for Equipment, Brands & Categories

🔍

SEO Indexed for Pharma & Medical Keywords

📥

Active Inquiries via Meta Messaging Tools

📈

Data-Driven Growth Strategy with Full Funnel Visibility

Client Overview

NEL is one of Kenya’s most established medical suppliers, distributing pharmaceuticals, medical devices, and consumables for over 45 years. Despite a strong offline presence and brand reputation, their digital footprint was outdated — missing opportunities from modern hospital procurement teams, private clinics, and international distributors searching online.

Digital Bottlenecks

Outdated Digital Presence

  • No professional online presence reflecting scale and industry relevance
  • Outdated website failing to showcase product range effectively
  • Poor mobile optimization for on-the-go procurement teams

Missed B2B Opportunities

  • Missed B2B leads from hospitals and distributors searching online
  • No digital showcase for verified medical supplier credentials
  • Limited reach to private clinics and international distributors
Poor Search Visibility
  • Weak visibility in digital search for equipment categories
  • No presence in product brand searches
  • Missing from procurement officer discovery processes
Content & Analytics Gaps
  • Difficulty showcasing new brands through static content
  • Limited tracking of audience interest and engagement
  • No visibility into inquiry intent or conversion patterns

Our Comprehensive Solution

New Website Design & Structure
  • Built a modern, clean site reflecting NEL’s brand heritage
  • Created distinct categories for Pharmaceuticals, Equipment, Consumables & Mobility Aids
  • Embedded factory/manufacturing content from ONKOD & Quip brands
  • SEO-ready structure for long-term procurement officer discovery
Social Media Strategy
  • Developed consistent post formats highlighting products and services
  • Created festival and occasion-based creative campaigns
  • Ran educational product explainers to build buyer trust
  • Layered in call-to-actions for WhatsApp and messaging replies
Healthcare Category Breakouts
  • Dedicated sections for ultrasounds, gowns, dressing sets
  • Comprehensive mobility aids category with specifications
  • Benefits, certifications, and downloadable specs for each category
  • Professional imagery and detailed product information
Lead Generation with Real-Time Replies
  • Quick-action buttons for WhatsApp and Messenger
  • Converted B2B interest into actual inquiry chats
  • 24/7 availability for after-hours procurement inquiries
  • Streamlined lead qualification and follow-up processes
Global & Local Procurement Ready
  • Site structured for both local distributors and international buyers
  • Proper service pages with compliance information
  • Multiple contact channels for different buyer types
  • Professional credentialing and certification displays

Business Impact

🔍

Medical Buyer Discovery
NEL now shows up in category searches relevant to hospitals and clinics, dramatically increasing organic discovery by procurement teams.

🏆

Procurement Confidence
Buyers can evaluate product offerings and certifications before inquiry, building trust and reducing sales cycle time.

📈

Lead Generation
Over 700+ direct conversations started via FB + IG messaging, creating a robust pipeline of qualified prospects.

🌟

Brand Authority
Social proof and digital activity reinforce NEL's trust in both local and global supply chains, enhancing market position.

Measurable Outcomes

1.16M+
Total Social Views
14.2K
Content Interactions
714
Direct Conversations
100%
Google Indexed
45
Years Legacy Brand
10+
Product Categories
This case study demonstrates BuzzEvo Global's ability to transform established B2B companies into digital-first organizations that generate measurable leads and build lasting market authority.